How Do You Add Reviews To A Standard Template On Facebook

Do you lot have a Facebook page for your business? If then are you managing your recommendations? Our guide shows you how.

This article is not an endorsement of the platform mentioned, other review platforms are available.

Facebook is the review platform that most people volition exist familiar with. It's one of the largest social media platforms on the internet with over a billion people using the platform on a daily basis. The platform also allows businesses to accept a presence on the site with the power to write posts, sell products and build individual communities with their fans.

In 2018, Facebook fabricated a modify to their reviews, switching them to a 'yes' or 'no' recommendation format rather than the standard five-star rating. Facebook prompts users to leave a recommendation by request them whether they recommend a visitor when they visit a Facebook page. This makes it easy for your customers to leave a recommendation well-nigh your products, services and business.

Managing your reviews

If you lot don't already take a Facebook account for your business, our guide to creating an account will have you through the total process from get-go to finish.

You can turn the review functionality on or off for your business Facebook page. To do this, log into your Facebook account and choose "settings". Select "templates and tabs" and wait for "reviews". To ensure your followers are able to run into your reviews, brand certain this is switched on. The switch volition change colour to blueish when activated.

Once this is activated, you will come across a reviews tab appear on your folio. The position of this can be changed to sit in the more menu rather if desired by dragging the review push button to a lower position in the templates and tags menu.

Once reviews are activated, you'll receive a notification when somebody leaves you a recommendation and exist able to view the rating and annotate in your reviews tab on your concern page. From here, you can react or answer by leaving a comment.

How should I reply?

Is information technology a positive comment?

Keen! React to the recommendation with a like or love and drib a reply in the comments. You can keep information technology brief as above, or add a more detailed response which addresses a specific function of their recommendation.

Is information technology a negative annotate?

Negative reviews are role of life for any business with an online presence. Our guide, How to answer to negative reviews online, contains important tips for dealing with negative reviews in a professional style.

Exist wary of hiding negative reviews. A well-crafted response to a negative review can influence a customer as positively as a glowing recommendation.

Is it spam?

Sometimes you may receive a recommendation which has nix to practice with your business, this is known equally spam. You can hide these by clicking the 3 buttons in the corner of the post, reporting and hiding the review.